Shipping problem? Email support@network.press with your order number.

Please note! We are experiencing a high volume of orders. We are doing our best to scale to meet this demand! Thank you for your support & patience. 

 

 

We Ship Worldwide

Orders are processed & shipped within 1-2 business days of the order being placed. We ship via USPS, UPS, or DHL based on best regional methods. 

 

Tracking

Once your order ships, an email notification will be sent with available tracking information.

 

Lost, Stolen, Damaged or Returned Mail

Please note that we cannot be solely responsible for lost, stolen, returned, or damaged mail. But we will do our best to make sure you receive your books, and will replace certain items in good faith.

 

Attempted Deliveries

Passage is not responsible for attempted deliveries that result in your package being returned. Please use the supplied tracking number to stay informed about the delivery of your package. You must contact your local post office as soon as possible to reschedule any missed deliveries, or they will return the package.

 

International Customs, Fees, and Taxes

Any and all custom fees imposed by your local post office or government must be paid by the customer. Passage is not responsible for any packages that are returned due to unpaid custom fees or taxes imposed by non-US countries.

 

ORDERING

 

Fulfillment

Orders are processed & shipped within 1-2 business days via USPS or UPS, depending on region & shipping method. You will receive an email notification once your package ships.

 

Canceling Orders

You may cancel your order at any time prior to it being fulfilled. We cannot accept cancellations once your order has been fulfilled.

 

Returns & Exchanges

All sales are final. Please read item descriptions carefully. Returns or exchanges are not accepted.

 

Discount Codes

Please note that we do not apply discount codes retroactively.